Why TIX59 Uses Chargeflow to Protect Event Organizers from Costly Chargebacks

When people think about ticketing costs, they usually focus on platform fees.
At TIX59, we focus on something equally important: protecting the revenue you’ve already earned.

That’s why we partner with Chargeflow, an industry-leading automated chargeback management platform, to help defend event organizers against chargebacks, friendly fraud, and payment disputes.

The Hidden Cost of Selling Tickets Online

For event organizers, every ticket sale matters.
Unfortunately, not every transaction ends smoothly. Sometimes a customer disputes a charge with their bank after purchasing a ticket. This process, known as a chargeback, can result in lost revenue, additional processing fees, and significant administrative work.

In many cases, the attendee received exactly what they paid for. Yet the organizer still has to fight to prove the transaction was legitimate.

For independent promoters, venues, festivals, nonprofits, and community events, these disputes can quickly become a frustrating and expensive burden.

TIX59’s Mission: Low Cost Without Compromise

TIX59 was built on a simple idea:
Event organizers shouldn’t have to give away a percentage of every ticket sold.

Instead of charging the industry-standard percentage-based fees, TIX59 offers a straightforward flat fee of just $0.59 per ticket, helping organizers keep more of their hard-earned revenue.

But low fees alone aren’t enough.
A great ticketing platform must also provide trust, security, and operational reliability. That’s why we invest in tools that help protect both organizers and attendees throughout the ticketing lifecycle.

Why We Chose Chargeflow

Chargeflow specializes in automated chargeback management and recovery.
Its platform leverages advanced automation and dispute management technology to help businesses respond to chargebacks quickly and effectively.

By integrating Chargeflow into our operations, TIX59 benefits from:

• Automated chargeback management
• Faster dispute response times
• Evidence collection and submission
• Revenue recovery workflows
• Reduced administrative burden
• Enhanced protection against friendly fraud

Fighting Friendly Fraud

One of the fastest-growing challenges in online commerce is friendly fraud.
This occurs when a legitimate customer disputes a valid purchase through their bank, often claiming the transaction was unauthorized or that the service was not received.

For event organizers, these disputes can result in lost revenue even after the event has already taken place.

Chargeflow’s dispute management capabilities help strengthen supporting evidence and improve the chances of recovering lost funds.

More Revenue Stays Where It Belongs

The combination of TIX59’s flat-fee ticketing model and Chargeflow’s chargeback protection creates a significant advantage for event organizers.

Instead of losing revenue to excessive platform fees and preventable chargebacks, organizers can focus on:

• Growing attendance
• Creating exceptional event experiences
• Supporting their communities
• Increasing event profitability

The TIX59 Difference

Many ticketing platforms focus solely on processing transactions.
TIX59 goes further by helping organizers maximize revenue while minimizing unnecessary risk.

We believe event organizers deserve:

• Transparent pricing
• Reliable technology
• Secure transactions
• Responsive customer support
• Revenue protection

By combining our industry-leading $0.59 flat-fee model with Chargeflow’s automated chargeback management capabilities, we’re helping organizers keep more of every ticket sale.